Shipping Policy
At Rainbowtees, we are committed to providing a seamless and convenient shopping experience for our customers. This Shipping Policy outlines the details regarding the shipping of products purchased from our website (rainbowtees.in) within India.
Shipping Methods and Delivery Time
We offer reliable shipping services to deliver your orders in a timely manner. The delivery time may vary depending on your location within India. Typically, orders are delivered in 2 to 4 business days. We work with reputable courier partners to ensure efficient and secure delivery. Please note that the estimated delivery time provided during checkout is based on normal circumstances and may be subject to delays beyond our control, such as unforeseen weather conditions or logistical issues.
Shipping Charges
We strive to keep our shipping charges reasonable and transparent. The shipping charges will be calculated based on the weight, dimensions, and delivery location of your order. The applicable shipping charges will be displayed during the checkout process. We may offer free shipping on select orders or promotional offers from time to time as indicated on our website.
Order Processing and Tracking
Once you place an order, our team will process it promptly. You will receive an email confirmation with your order details. We will also provide you with a tracking number that you can use to monitor the progress of your shipment. Please note that it may take up to 24-48 hours for the tracking information to be updated on the courier’s website.
Non-Delivery or Delayed Delivery
In the event of non-delivery or delayed delivery of your order, we will make every effort to resolve the issue promptly. Please ensure that you provide accurate and complete shipping details to avoid any delivery complications. If you have any concerns regarding the status of your shipment, you can reach out to our customer support team and we will assist you accordingly.
International Shipping
Currently, we only offer shipping within India. We do not provide international shipping services. However, we are continuously working to expand our reach and offer international shipping in the future.
Return Shipping
In the case of eligible returns as per our Return Policy, customers are responsible for returning the products through a courier of their choice. The shipping charges for the return will be borne by the customer. Please ensure that the product is securely packaged to prevent any damage during transit. Once the return is accepted, we will process your refund.
Change of Shipping Address
If you need to change the shipping address for your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not yet been shipped. However, please note that we cannot guarantee address changes once the order has been processed for shipping.
Please note that this Shipping Policy is subject to change without prior notice. Any updates or modifications to our shipping practices will be reflected on our website. For further information or assistance regarding shipping, please contact our customer support team.